Frequently Asked Questions
Some of our commonly asked questions, answered.
How do we make a booking?
To make a booking, follow these steps:
Step 1: Fill out our online intake form
Step 2: We will read over your intake form to determine which physio would be a great fit
Step 3: You will get a text or email giving you some options for session day/times
Step 4- come in for your first session, where we book in future sessions :)
Are you open Saturdays?
We are not offering Saturday appointments at this stage - due to a lack of interest. We will continue to monitor the need and adjust our hours as needed to suit our clientele needs.
Do we pick which intervention you use? What if I only want CME?
At your initial assessment, our Physio will see which interventions would best be appropriate for your child. Not all kids are canidates for CME therapy. At Smilestones Therapy is not a "one size fits all", we take a very individualised approach and every child will have a different therapy plan.
Can you see my child that is over age 7?
Yes we can! While Smilestones Therapy really focuses on Early Intervention - we have Physios that LOVE to see the older population and we currently have clients up to the age of 30!
Do you accept NDIS participants and funding?
Yes. We currently accept Self and Plan Managed participants only. Unfortunatly at this time we can not accept Agency (NDIA) managed clients.